Oracle on Thursday, February 6, added another set of artificial intelligence tools to NetSuite, one of its corporate finance software offerings, some of which, among other things, can speed up for consumers to receive a price quote on purchases like custom bicycles.
It is worth noting that the mentioned company uses machine intelligence in the framework of an approach that differs significantly from the concepts of its competitors, including Microsoft. Oracle is in no hurry to introduce universal virtual assistants. Instead, the company decided to add features to its product ecosystem that speed common-but-tedious tasks like entering a brief write-up of how a sales meeting went into a corporate records system.
Nowadays, in the business world, it is a common task to provide a customer with a price quote for a complicated purchase, in which there may be many options when a sales professional needs to sift through materials to come up with a price.
On Thursday, NetSuite announced a feature to compile such a quote via conversation with a chatbot asking what the customer wants. This feature can be used either by sales professionals to speed up their work behind the scenes, or directly by consumers in the case of e-commerce businesses.
Evan Goldberg, executive vice president of Oracle NetSuite, noted during a conversation with media representatives that when people buy something like a bicycle, they first need to configure it, figuring out which parts are needed and which parts work together. In this context, it was underlined that nowadays the corresponding task is being completed while buying cars on the web.
Oracle has decided not to develop expensive huge artificial intelligence models, preferring to collaborate with partners such as the startup Cohere. In a sense, the firm aligns its capabilities with the desire to move forward in the advanced technology sector.
Evan Goldberg said the company’s agreement to build massive data centers with OpenAI could lead to working with it as well. Oracle’s eagerness to work with the ChatGPT developer was also separately noted in this context.
As we have reported earlier, Oracle Launches AI Agents to Automate Supply Chain Tasks.
